Customer support

Something went wrong with your order?

Tell us what happened and we will make it right. Fill in the details below and they land straight in our WhatsApp, so our support team can help you quickly.

1Fill the formOrder and issue details
2WhatsApp opensYour message is ready to send
3Add photos or videoAttach them in the chat
Please enter your name.
Please enter your order number.
Please enter a valid phone number.
Please select the issue.
Please describe the issue.
Photos or videos

Clear photos or a short video help us resolve this faster. WhatsApp does not let a web form attach files, so after you tap the button, attach them in the chat that opens and press send.

Support hours: Monday to Saturday, 10 AM to 6 PM. We reply as soon as we can.

WhatsApp should have opened with your details. Please attach your photos or video there and press send. If nothing opened, tap here to open WhatsApp.
Replacement and refundsWrong, missing or damaged items are replaced or refunded. Approved refunds are paid within 5 days.
TipKeep the parcel and the packing slip until your complaint is resolved.